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Need documentation? Have questions about technical writing? We can help.

Holistic writing philosophy

Part of my philosophy as a writer has been to learn about and try different writing disciplines. I took classes in college for poetry, fiction, nonfiction, journalism, and tech writing. How did that help me as a writer? My first love was short fiction writing. Still love it. Fiction writing gives me the ability to […]

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Permanent job > Freelancing

A few years ago, I mostly stopped freelancing. I took a permanent job with benefits. Most jobs come with a stipulation in the contract that makes freelancing a bit more difficult. Employers want to make sure that you aren’t documenting stuff for a competitor, so it’s understandable but one more loop to jump through. What […]

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Screen share from Google Pixel Slate to MacBook

I have work apps installed on my Pixel Slate tablet. I was asked to create a guide for our users who have tablets. Getting the screen shared to my Mac was tricky. Here’s my solution. Google offers remote desktop support for machines using Google Chrome browser. With both devices on the same wifi network, go […]

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Tips for searching for clients

Part of the challenge and the frustration of freelancing full time is finding new clients. The majority of my clients are from word-of-mouth referrals from previous clients, other writers, and people I’ve met through alternative networks. First tip: Make sure you have a good network of other writers, editors, and graphic designers. These contacts can […]

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Installing PloneSoftwareCenter on Plone 4

In addition to the Plone Help Center, I also wanted to have PloneSoftwareCenter for project management capabilities. PloneSoftwareCenter is used to manage the software projects on Plone’s web site. The installation instructions for PloneSoftwareCenter state to add Products.PloneSoftwareCenter to the eggs = section of the zinstance/buildout.cfg file in the Plone installation. Unfortunately, this method failed […]

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Installing Plone Help Center on Plone 4

Plone Help Center (PHC) is a Plone module used on the Plone site to handle community documentation and support site. The module comes with predefined FAQ, How-to, Tutorial, Reference Manuals, Error Reference, Links, and Glossary Definitions. PHC has compatibility issues with Plone version 4. This information is no readily apparent on the PHC project page. […]

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Installing Plone 4 on Mac OS X Server 10.6

Plone 4 is an open source content management system (CMS). It’s an elegant, extensible solution for document and content control. Large companies, including Apple, use Plone. I’m evaluating CMS solutions and was pleased to find that Plone has a Mac OS X installer. I tried to install the OS X installer and chose the local […]

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Technical Writing Services in North Carolina

Based in Research Triangle Park, North Carolina, Doc Box Consulting offers freelance technical writing services and web site development and maintenance at a reasonable cost. Technical writing is about translating complex concepts into plain English, at a level appropriate for the target audience. With over 10 years experience as a technical writer, Kim Nylander, the […]

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Links for learning Cascading Style Sheets

A friend of mine asked for tutorials and resources for cascading style sheets (CSS), so I complied the following list of sites. The most comprehensive place to start is by reviewing the CSS specification (current version is 2.1). The spec is published and maintained by the World Wide Web Consorium (W3C), which also a tutorial […]

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Suggestions for new technical writers

Interested in learning about technical writing or getting started in the field? The set of links below were put together when a friend asked me for information on technical writing. My bookmarks on Delicious for tech writing The motherload of all TW mailing lists: TechW-L. Great articles, resources, and mailing list archives. The membership includes […]

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